GIANT BIKE RENTAL INSTRUCTION - 自行車新文化基金會
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GIANT BIKE RENTAL INSTRUCTION

GIANT BIKE RENTAL INSTRUCTION
   

Thank you for choosing Giant bike rental service, please carefully read the following guide before making a reservation After reservation, Giant will contact you within one week regarding whether rental bikes are available or not due to rental bikes are placed all over Taiwan. After both parties agree, you will receive an official rental confirmation through email.

Please contact Giant with further questions. We will be pleased to answer them all.

  1. How to rent

1. Please call or email to make a reservation 2 ~ 4 weeks before your departure. We will reply the availability of bikes as soon as possible.  (

2. Local Customer After successfully making a reservation, please head to Giant owned stores nearby your place to pay the deposit within three days. Reservation will be canceled if we did not receive your deposit after three days. You may also wire transfer the deposit to Giant account.


Account Name:GIANT SALES COMPANY
Bank:CHANG HWA COMMERCIAL BANK - NANTUN BRANCH
Account Number:4042-01-00288-0-00

3. Foreign Customer After receiving rental confirmation, please wire transfer your deposit at minimum NTD$1,500 within three days. Make sure you choose Full Payment or Received In Full Amount when transferring. Reservation will be canceled if we do not receive your deposit after three days.

  Beneficiary Information of Giant

A/C  with  Bank :

CHANG  HWA  COMMERCIAL  BANK

Branch :

NANTUN BRANCH

SWIFT  BIC

CCBCTWTP404

BANK  Address :

NO.306 SEC. 1 WEN HSIN RD,TAICHUNG  408  TAIWAN

Beneficiary’s Name :

GIANT SALES COMPANY

Beneficiary’s A/C  NO. :

4042-01-002880-00

NoticeGiant Sales Company must  receive in full amount, do not allow to deduct handling charge!

4. Please provide your full name, phone number, email, rental days, body height, and the quantity of bikes you need when making a reservation.

5. Giant offers one-way rental service, however, you may only return at designated Giant owned stores. All Giant owned stores are closed on Thursday and will not provide any rental or return services. (Except Giant Taichung Store which located beneath Giant Sales Company.)

6. If needed, you may pick up your bike one day before your reservation date. Open hour of pick-up service may be different from store to store, please see announcement in store or contact store first.

  1. Rental Rate: You will need to rent at least 3 days. Rate of the first three days is NTD$1,200 or NTD$1,500 based on different bike models, and NTD$200 will be charged for each extra day.
  2. How to payCredit Card (Union Pay will not be allowed for refund)
  3. Rental Bike Selections: (Please refer to the models available in rental section.)
  4. Accessories on BikeFront and rear lights, cycling computer, front and rear panniers, rear rack, portable mini pump, water bottle cage, lock, and tool kit.
  5. Lost or Damaged Parts and AccessoriesWhen picking up your bike, please check and make sure all parts and accessories are in good condition. If any parts or accessories were lost or damaged when returning bike, you will be charged the price of those parts and accessories.
  6. Others
    1. Signing a rental contract is required when picking rental bike at any Giant owned store. Please provide a valid photo identification or passport for photocopy and reference.
    2. A tour around Taiwan takes approximately nine days, please carefully calculate how many days you need to rent. There will be no refund even if return earlier.
    3. If you want to change return location to another designated Giant own Store, please contact the original rental store to arrange for you.
    4. Batteries of front and rear lights are consumables. After Parts and Accessories check process, Giant does not offer free-of-charge battery replacement.
    5. Giant will provide you the best-fit bike size according to your body height. If the quantity of same bike model is not enough, Giant will provide other bike models with same size instead.
    6. Giant does not offer roadside rescue service. Except article No.8 from bike rental contract, you are responsible for all expenses incurred from other accident. Please see announcement in store for more details.